Privacy Policy
1. Who We Are
Clarus Data Solutions is an operational clarity consultancy based in the United Kingdom. We build software and provide services to help small businesses and sole traders manage their operations.
Trading name: Clarus Data Solutions
Contact email: hello@clarus-ds.com
Website: https://clarus-ds.com
2. What This Policy Covers
This Privacy Policy explains how Clarus Data Solutions collects, uses, stores, and protects personal data submitted through our website at clarus-ds.com. It does not cover our OneView application — that has its own separate Privacy Policy at oneview.clarus-ds.com/privacy-policy.
3. What Data We Collect
When you use our website we may collect:
Contact form submissions:
- Your name
- Your email address
- Your phone number (if provided)
- The message you send us
Business health check:
- Your name
- Your email address
- Your business type and responses to health check questions
Technical data collected automatically:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
We do not collect payment information through clarus-ds.com.
4. Why We Collect This Data
We collect and process your data for the following purposes:
| Purpose | Lawful Basis |
|---|---|
| Responding to your contact form enquiry | Legitimate interests |
| Sending you health check results | Consent |
| Following up on business enquiries | Legitimate interests |
| Improving our website and services | Legitimate interests |
| Complying with legal obligations | Legal obligation |
5. How We Use Your Data
We use your data to:
- Respond to enquiries you send through our contact form
- Send you the results of your business health check
- Follow up with you about Clarus Data Solutions products and services
- Improve our website based on how visitors use it
We will never sell your personal data to third parties. We will never share your data with third parties for their own marketing purposes.
6. Who We Share Your Data With
We share your data only with trusted third party service providers who help us operate our website and business:
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Database storage | Ireland (EU) |
| Vercel | Website hosting | USA (SCCs applied) |
| Resend | Email delivery | EU |
| Microsoft 365 | Business email | EU |
All third party providers are contractually required to protect your data and process it only on our instructions.
7. International Data Transfers
Our website is hosted on Vercel, which operates servers in the United States. Where your data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place including Standard Contractual Clauses approved by the UK Information Commissioner's Office.
Our database is hosted by Supabase in Ireland, within the European Economic Area.
8. How Long We Keep Your Data
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years from submission |
| Health check results | 2 years from submission |
| Technical/analytics data | 13 months |
We will delete your data sooner if you request it.
9. Your Rights
Under UK GDPR you have the following rights:
- Right of access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — ask us to delete your data
- Right to restrict processing — ask us to limit how we use your data
- Right to object — object to us processing your data
- Right to data portability — request your data in a portable format
To exercise any of these rights, contact us at hello@clarus-ds.com. We will respond within 30 days.
10. Cookies
We use cookies on clarus-ds.com. For full details see our Cookie Policy.
11. How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data including:
- Encrypted data transmission (HTTPS)
- Secure database storage with access controls
- Two-factor authentication on all systems
- Regular security reviews
12. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us at hello@clarus-ds.com and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date at the top of this page shows when it was last updated.
14. How to Complain
If you are unhappy with how we handle your personal data, please contact us first at hello@clarus-ds.com. If you remain unhappy you have the right to complain to the UK Information Commissioner's Office:
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
15. Contact Us
For any questions about this Privacy Policy or how we handle your data:
Email: hello@clarus-ds.com
Website: https://clarus-ds.com